Website Privacy Policy

Introduction

Welcome to the Scott Timber Buildings privacy notice.  Scott Sheds Limited trading as Scott Timber Buildings shall be referred to as “the Company”, “we”, “us”, “our” throughout this privacy notice.

We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we collect, use, handle and disclose your personal data, as well as telling you about your privacy rights and how the law protects you.  If you need any more information about our data protection practices, please contact us using the details below.

This privacy notice contains the following information:

• Important information and who we are
• Data protection principles
• The data we collect about you and how we collect and use your data
• Disclosures of your personal data
• International transfers
• Data security
• Data retention
• Your legal rights
• Glossary

Purpose of this privacy notice

This privacy notice aims to give you information on how we collect and processes your personal data, including any data you may provide when enquiring about our products, when purchasing a shed, cabin or other timber bundling from us, or when purchasing other goods and services from us. This is also relates to any data you may provide through use of this website.  Please see the Glossary section for an explanation of the meaning of “personal data”.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.    

Controller

Scott Sheds Limited is the controller and is responsible for your personal data. We have appointed a data compliance team who are responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights (see section 8 below), please contact the data compliance team using the following details:

Contact details

E-mail address:  info@scottsheds.com

Postal address:   William Frost Way, Longwater Business Park, Costessey, Norwich, NR5 0JS

You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 1 June 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

We adhere to the principles set out in data protection legislation when handling personal data.  These principles require personal data to be:

(a)          Processed lawfully, fairly and in a transparent manner.

(b)          Collected only for specified, explicit and legitimate purposes.

(c)           Adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

(d)          Accurate and where necessary kept up to date.

(e)          Not kept in a form which permits identification of data subjects for longer than is necessary for the purposes for which the data is processed.

(f)            Processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage.

(g)          Not transferred to another country without appropriate safeguards being in place.

(h)          Made available to data subjects and allow data subjects to exercise certain rights in relation to their personal data.

We are also responsible and accountable for ensuring that we can demonstrate compliance with the data protection principles listed above.

We may collect, use, store and transfer different kinds of personal data about you.  The personal data that we collect and process will broadly fall into the following categories:

• personal data collected and processed in relation to customers who may enquire about our products, when purchasing a shed, cabin or other timber bundling from us, or when purchasing other goods and services from us; and
• personal data collected and processed through the website (including when you use the “Contact Us” function on the website).

The below table provides a summary of how we collect and process your personal data:

Personal data collected and processed in relation to customers who may enquire about vehicles or purchase vehicles from us

Types of data	Collection	How we process your data	Lawful basis for processing
Contact details, including your name, address, e-mail address, telephone number, financial payment information.	Personal data is collected through direct interaction with you, such as when you come in to our showroom and interact with our sales staff, if you contact us via email and telephone or when goods and services from us.	For the purposes of selling our timber buildings and cabins (or related services such as installation and aftercare services) to our customers and in order to comply with our legal and regulatory obligations	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests

Personal data collected through the website

Types of data	Collection	How we your data	Lawful basis for processing
Contact details including name, e-mail address and telephone number	Personal data is collected through direct interaction with you on the website (for example, if you submit a request for us to contact you)	For the purposes of communicating with you, managing our customer relationship and  administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance and network security)	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests
Technical data, such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, session replay data and other technology on the devices you use to access this website	Personal data is collected through automated technologies or interactions, from analytics providers or search information providers	For the purposes of using data analytics to improve our website, marketing, client relationships and user experience, to administer and protect our business and this website (including troubleshooting, data analysis, testing and system maintenance and network security) and to allow you to participate in any interactive features on our website	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud) (b) Necessary to comply with a legal obligation

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

See below for further details about the types of lawful basis that we will rely on to process your personal data.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will not send you marketing communications unless you have provided us with your consent to do so or we have another lawful basis to do so.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 3 above. We will not disclose your personal data to a third party without consent or unless we are satisfied that we are legally entitled to share such data under data protection laws. Where we do disclose your personal data to a third party, we will have regard to the data protection principles under data protection laws.

We may however share customer personal data with the following organisations, and for the following purposes

Organisation	Purpose
Service providers	We use an external service provider for our IT, software and system administration services. We ensure that they only process personal data in accordance with our instructions and that they are required to have in place appropriate technical and organisational measures to protect the data.
Legal authorities	HM Revenue & Customs and other authorities based in the United Kingdom may also require reporting of processing activities in certain circumstances
Professional advisers	Professional advisers acting as processors or joint controllers including lawyers, accountants, insurers and other third parties based who provide legal, banking, consultancy, accounting, insurance and other related services

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.  We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We do not transfer your personal data outside the European Economic Area (EEA).

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available on request by contacting us using the details above.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Sensitive Personal Data means information revealing racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health conditions, sexual life, sexual orientation, biometric or genetic data, and personal relating to criminal offences and convictions.

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).  You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us

Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.